When you book an appointment, that time is set aside for you - and only you. Appointments are never double booked and I do my best to be ready for you when you arrive. To help keep this promise to you, I ask that you arrive on time for your appointment. I see multiple patients in a day, and their schedules rarely allow them to work beyond the predetermined end time for a given treatment. If you are late for your appointment, your treatment will end at the originally scheduled time, and the cost of the treatment will not change.